Refund Policy

TokenAds.io provides a transparent and customer-friendly refund policy for all marketing packages.

15-Day Unconditional Full Refund Guarantee

TokenAds.io offers a 15-day unconditional full refund guarantee for all purchased marketing packages. This means that within 15 days after your payment, you may request a full refund without needing to provide any reason.

How to Request a Refund

Refund requests can be submitted through any of our official communication channels:

Once a refund is approved, all scheduled and ongoing marketing activities will be cancelled immediately.

After the 15-Day Period

After the 15-day refund window expires, all sales become final and non-refundable. This applies to Email, SMS, Influencer Marketing, and PR Publishing packages.

Refund Method

Refunds are issued using the same cryptocurrency and wallet address used for the original payment.

Service Cancellation

If a refund is processed, all campaign-related tasks — including influencer scheduling, PR publishing, email deployments, and SMS deliveries — will be immediately stopped.